Lodge a Complaint

If you have a complaint against an AFIA Rental Member you must have first fully exhausted their own internal complaints procedures and received their final word on the matter before you can request AFIA to conciliate on your behalf. If you’ve done that, please provide the following details so that AFIA can begin to assist you with this process.

Name *
Name
Date car picked up *
Date car picked up
Please select
Please select
When did the problem you are complaining about happen *
When did the problem you are complaining about happen
When did you first complain to the member? *
When did you first complain to the member?
Please print your name